---
updatedAt: 2026-07-20T18:10:19.000Z
---

# INFORM with Logo

INFORM with Logo allows you to customize your outbound call display with your display name, company logo and call reason. This guide walks you  through step-by-step details on how to start using INFORM with Logo.

## Pre-requisites

* A signed agreement is required prior to rendering service. To initiate an agreement, connect with one of our [sales representatives.](https://firstorion.com/contact-us)
* Create or log in to your [Customer Portal](https://portal.firstorion.com/app/landing#/start)  account
* Upon [Registering](https://developer.firstorion.com/firstorion-public/docs/business-registration-api-guide)  the phone numbers that will be branded, the business will be Vetted and Approved by First Orion. Your business must meet [vetting requirements](https://support.firstorionenterprise.com/hc/en-us/articles/41080138699917-What-are-the-Business-vetting-requirements-for-vetting)  to begin branding.
* Generate [API keys](https://developer.firstorion.com/firstorion-public/docs/api-credentials)  from the Customer Portal
* Understanding of your calling platform & the environment to integrate

## Integration

* Complete the [Call Authentication Integration](https://developer.firstorion.com/firstorion-public/docs/call-authentication-2)  to get started.

## Program Creation

* Review [Branded Calling Content Policies](https://support.firstorionenterprise.com/hc/en-us/articles/14396781228429-Policy-for-Branded-Calling) [INFORM with Logo Asset Guidelines](https://view.highspot.com/viewer/191a13ee8085765b45069fff9f35f6e1#1)  and [Display Name Guidelines](https://developer.firstorion.com/firstorion-public/docs/custom-callername-guidelines)  to ensure your display name meets the policy for branding.
* Create an INFORM with Logo branding program
  * Creating programs via [API](https://developer.firstorion.com/firstorion-public/docs/create-programs-via-api)
  * Creating program via [Customer Portal](https://support.firstorionenterprise.com/hc/en-us/articles/26432295185165-How-do-I-create-a-program-in-the-Customer-Portal)
* Monitor and verify display details to ensure proper setup
  * T-Mobile will be provisioned within 5 to 10 minutes of program creation
  * AT\&T and Verizon provisioning will take up to 5 business days after successful integration with Call Authentication.

*Ongoing, it is critical to notify your FO Account Team when you make any changes to your programs (adding numbers, changing displays, changing logos, etc.) to ensure proper provisioning takes place.*