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Outbound send failure

wbhk
outboundFailureNotification

Sent when Enrich encountered an unexpected error while attempting to send an outbound message you requested — distinct from a channel FAILED delivery report. This payload uses the OutboundFailureWebhookPayload shape and does not include an eventType field.

  • messageType is the RCS message type that was being sent (TEXT, MEDIA, CARD, CAROUSEL, CHOICE, LOCATION).
  • messageContent is the original message content, serialized as a JSON string for reference.
Payload

Sent when Enrich failed to send an outbound message you requested. A distinct payload shape with no eventType field.

string
required

The RCS agent id the outbound message was sent from.

string
required

The display name of the RCS agent.

string
required

The intended recipient's phone number in E.164 format.

string
enum
required

The RCS message type that was being sent.

Allowed:
string
required

The original outbound message content, serialized as a JSON string for reference.

string
required

Human-readable reason the send failed.

Responses
200

Callback acknowledged.

4XX

Permanent failure. Enrich will not retry.

5XX

Transient failure. Enrich retries up to 4 times, 5s apart.

Updated 2 days ago

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Updated 2 days ago

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