What is INFORM?

What is INFORM?

INFORM offers an enterprise a simple and custom Display Name solution serving over 2/3 of U.S. devices. With INFORM, an enterprise can display their name, whether it is an iOS, an Android, or a wearable device, regardless of the software version on the device. The enterprise name always displays at the time of the call and in the Call Log. In contrast with other available Caller ID services, INFORM Display Names are highly configurable and go live in the network within minutes…and it is free for consumers.

Key Product Features

If I use INFORM, can I...
iOS
Android
Show my 32-character Custom Display Name to any cellular device?
Have my Custom Display Name show up in the Call Log?
Use INFORM with my Call Center?
Show my Display Name on wearables/smart watches?

Examples of INFORM

iOS Devices

Receiving Calls without INFORM on iOSReceiving Calls without INFORM on iOS

Receiving Calls without INFORM on iOS

Receiving INFORM enabled Calls on iOSReceiving INFORM enabled Calls on iOS

Receiving INFORM enabled Calls on iOS

Call Log with an INFORM enabled call on iOSCall Log with an INFORM enabled call on iOS

Call Log with an INFORM enabled call on iOS

Wearables

Receiving INFORM enabled Calls on watchOSReceiving INFORM enabled Calls on watchOS

Receiving INFORM enabled Calls on watchOS

Call Log with an INFORM enabled call on watchOSCall Log with an INFORM enabled call on watchOS

Call Log with an INFORM enabled call on watchOS

Android

Receiving INFORM enabled Calls on AndroidReceiving INFORM enabled Calls on Android

Receiving INFORM enabled Calls on Android

Receiving Calls without INFORM on AndroidReceiving Calls without INFORM on Android

Receiving Calls without INFORM on Android

Call Log with an INFORM enabled call on AndroidCall Log with an INFORM enabled call on Android

Call Log with an INFORM enabled call on Android

Scope of Reach

All Android, iOS, and Windows Phone devices use a standard CNAM field, as do most “feature phones,” which are the legacy-style flip and bar phones. INFORM Display Names work on all in-network devices, allowing an enterprise to reach a diverse audience of over 1/3 of the U.S. market on all device types.


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