What is INFORM?

What is INFORM?

INFORM offers an enterprise a simple and custom Display Name solution serving over 2/3 of U.S. devices. With INFORM, an enterprise can display their name, whether it is an iOS, an Android, or a wearable device, regardless of the software version on the device. The enterprise name always displays at the time of the call and in the Call Log. In contrast with other available Caller ID services, INFORM Display Names are highly configurable and go live in the network within minutes…and it is free for consumers.

Key Product Features

If I use INFORM, can I...
iOS
Android
Show my 32-character Custom Display Name to any cellular device?
Have my Custom Display Name show up in the Call Log?
Use INFORM with my Call Center?
Show my Display Name on wearables/smart watches?

Examples of INFORM

iOS Devices

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Receiving Calls without INFORM on iOS

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Receiving INFORM enabled Calls on iOS

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Call Log with an INFORM enabled call on iOS

Wearables

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Receiving INFORM enabled Calls on watchOS

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Call Log with an INFORM enabled call on watchOS

Android

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Receiving INFORM enabled Calls on Android

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Receiving Calls without INFORM on Android

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Call Log with an INFORM enabled call on Android

Scope of Reach

All Android, iOS, and Windows Phone devices use a standard CNAM field, as do most “feature phones,” which are the legacy-style flip and bar phones. INFORM Display Names work on all in-network devices, allowing an enterprise to reach a diverse audience of over 1/3 of the U.S. market on all device types.


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