Image Guidelines

Image Asset Overview

First Orion is committed to a scam-free Branded Communication landscape. The following guidelines are enforced by our APIs to ensure only trusted calls make it to their intended destination.

For this reason, all images uploaded to the First Orion Branded Communications platform via the APIs must be approved by our filters and manual reviews. Images may not contain vulgarity, explicit language, weapons, and celebrities.

Image Guidelines

The Engage image shown on the end device varies by the device type:

  • iOS Engage images display as a fullscreen background image
  • Android Engage images display as a contact logo (we recommend no text)

Image Asset Sizes

Asset SizeProduction DimensionsFile FormatFile Size
iOS 17.2 and above1624px x 1624pxcompressed jpg99kb
iOS Large1626px x 3521pxcompressed jpg99kb
iOS Small888px x 1406pxcompressed jpg99kb
Android Contact720px x 720 pxcompressed jpg99kb

iOS Large & Small Asset Call Display


iOS 17.2 and above Contact


iPhone X and above (iOS Large) Full-Screen


iPhone 8 and below (iOS Small) Full-Screen


iPhone Banner Display Banner

Android Contact Asset Call Display


Contact Asset