INFORM with Call Authentication

INFORM with Call Authentication pairs the benefits of INFORM Branded Calling with First Orion’s Call Authentication feature. Call Authentication spoof-proofs your outbound calling numbers ensuring your 32-character customized display appears only on verified calls.

Call Authentication requires integration. This guide walks you through step-by-step details on how to start using INFORM with Call Authentication.

Pre-requisites

A signed agreement is required prior to rendering service. To initiate an agreement, connect with one of our sales representatives .
Create or log in to your Customer Portal account
Upon Registering the phone numbers that will be branded, the business will be Vetted and Approved by First Orion. Your business must meet vetting requirements to begin branding.
Generate API keys from the Customer Portal
Understanding of your calling platform & the environment to integrate

Integration

Complete the Call Authentication Integration to get started.

Program Creation

Review Branded Calling Content Policies and Display Name Guidelines to ensure your display name meets the policy for branding.
Create an INFORM with Call Authentication branding program
- Creating programs via API
- Creating program via Customer Portal
Monitor and verify display details to ensure proper setup
- T-Mobile will be provisioned within 5 to 10 minutes of program creation
- AT&T and Verizon provisioning will take up to 5 business days after successful integration with Call Authentication.