PROTECT+ - Cisco CURRI - Proxy

Pre-requisites

First Orion PROTECT+ Risk Detection agreement
Registered and Approved Business
Expected Call Volumes
Understanding of current calling platform and environment
Customer CUCM IP Address

First Orion API Keys

API keys are sent within three business days of request

API Integration Setup

CUCM ECC Profile Setup:

First Orion Developer Operations will provide the AWS ALB's .pem certificate

Upload .pem Certificate

Select Cisco Unified Operating System Administration from the dropdown menu in the top right of the screen then select Go
Enter username and password
Select Security then Certificate Management from the grey toolbar

Select Upload Certificate/Certificate Chain

For Certificate Purpose, select CallManager-trust from the dropdown (description is optional)
Upload the .pem certificate provided by First Orion using the Upload button

(Ensure file is uploaded correctly and the file name appears next to Choose File)

Create and Add the External Call Control (ECC) Profile

Select Cisco Unified Operating System Administration from the dropdown menu located at the top right of the screen then select Go

Enter username and password
Select Call Routing then External Call Control Profile from the grey toolbar

Select +Add New in the grey toolbar

In the External Call Control Profile Configuration Modal:

a. Input a Name

b. Enter the URL provided by First Orion

c. Routing Request Timer = 1000ms is default

d. Call Treatment on Failures = Allow Calls (it is highly recommended to set Call Treatment on Failures to Allow Calls)

e. Select Save

Select Call Routing then Translation Pattern from the grey toolbar

Select each Translation Pattern that you plan to configure, with the details below in the modal:
1. From the External Call Control Profile dropdown, select the ECC Profile created in step 5
2. Select the Route Option labeled Route this pattern then select save

First Orion collects the customer call treatment configuration. The call treatment configuration is uploaded into our Protect+ service and tells the calling platform what to do with the call.